Privacy Policy

Last updated: 2026-03-05

1) Overview

LUMIX FOUNDATION ("we", "us", "our") respects your privacy. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website or interact with our donation flows.

2) Data we collect

We may collect information you provide directly, such as:

• Name
• Email address
• Phone number (if provided)
• Message content (if you contact us)
• Donation-related details (e.g., amount, campaign selection)

We do not intentionally collect sensitive personal information unless it is necessary for support requests and voluntarily provided.

3) How we use information

We may use collected information to:

• Respond to messages and inquiries
• Provide donation confirmations and updates
• Improve our website experience and content
• Maintain transparency and reporting processes
• Comply with legal obligations and prevent fraud

4) Payments and donation processing

Donations may be processed by third-party payment providers. Payment information (such as card details) is typically handled by the payment provider and not stored on our servers.

5) Cookies and analytics

We may use cookies or similar technologies to enhance site performance and understand how visitors use our website. You can control cookies through your browser settings.

6) Sharing of information

We do not sell your personal information. We may share information only when necessary to:

• Process donations through payment providers
• Comply with legal requirements
• Protect the rights, safety, and integrity of our organization and donors

7) Security

We take reasonable administrative and technical measures to protect information. However, no online system can be guaranteed to be 100% secure.

8) Your rights

Depending on your jurisdiction, you may have rights to request:

• Access to the information we hold about you
• Correction or deletion of your information
• Limits on certain processing activities

9) Contact

If you have questions about this Privacy Policy, contact us at contact@hopeheart.org.